Privacy Policy

1. Introduction

Folio Labs ("Folio Labs", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered architectural rendering services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information You Provide

We may collect personal information that you provide directly to us:

• Name and contact information (email address)
• Account credentials (username, password)
• Payment information (processed through secure third-party providers — we do not store full payment details)
• Profile information (avatar, preferences)
• Communications with us (support requests, emails)

Content You Upload

When you use our architectural rendering service, you may upload:

• Model screenshots from SketchUp, Rhino, Revit, or other design tools
• Style reference images
• Text prompts describing desired render outputs

Automatically Collected Information

When you visit our Service, we automatically collect certain information:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• Cookies and similar tracking technologies
• Log data (access times, referring URLs)

Information from Authentication Providers

If you authenticate using OAuth providers (such as Google), we may receive:

• Basic profile information (name, email, profile picture)
• Authentication tokens

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our architectural rendering Service
• Process your model screenshots and prompts through our AI generation pipeline
• Process transactions and manage your account, credits, and subscriptions
• Send administrative information and updates
• Respond to your comments, questions, and support requests
• Improve and personalize your experience
• Monitor and analyze usage patterns and trends
• Prevent fraud and enhance security
• Comply with legal obligations

4. Third-Party AI Processing

To generate architectural renders, we transmit your prompts and uploaded images to third-party AI model providers, including Nano Banana and GPT Image 2. These providers process your content solely for the purpose of generating the requested render output.

We do not use your uploaded model screenshots, reference images, or generated renders to train or improve the underlying AI models unless you explicitly opt in. We select providers with data processing terms that align with this commitment.

Third-party AI providers may retain transmitted data temporarily for abuse monitoring and safety enforcement purposes in accordance with their own policies. We encourage you to review the privacy policies of the underlying AI model providers.

5. How We Share Your Information

We may share your information in the following situations:

With Service Providers

We share information with third-party vendors who perform services on our behalf:

• AI model providers (Nano Banana, GPT Image 2) — for render generation
• Payment processors — for billing and subscriptions
• Cloud hosting and storage providers
• Email service providers
• Analytics services

For Legal Purposes

We may disclose your information when required by law or to:

• Comply with legal obligations
• Respond to lawful requests from public authorities
• Protect our rights, privacy, safety, or property
• Enforce our terms and agreements

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS)
• Encryption of sensitive data at rest
• Access controls and authentication requirements
• Regular security reviews

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Generated render assets are retained for 30 days. Please download important results within this period. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Portability

You can request access to your personal information and receive a copy in a structured, machine-readable format.

Correction and Update

You can request that we correct or update inaccurate or incomplete personal information.

Deletion

You can request deletion of your personal information, subject to certain exceptions.

Objection and Restriction

You can object to or request that we restrict processing of your personal information.

Marketing Communications

You can opt-out of marketing emails by clicking the unsubscribe link or contacting us directly.

9. International Data Transfers

Your information, including content transmitted to third-party AI providers, may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. We take appropriate safeguards to ensure your personal information remains protected.

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to be informed about data processing
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to data portability
• The right to object to processing, including automated decision-making
• The right to lodge a complaint with supervisory authorities

11. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. For significant changes, we will provide additional notice through email or a prominent notice on our Service.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: support@foliolabs.design
• Website: foliolabs.design