Terms of Service

1. Operator and agreement

Folio Labs is a trading name operated by YUNOVA GLOBAL LTD, a private limited company registered in England and Wales under company number 16139926. Our registered office is 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

These Terms govern your use of foliolabs.design and the AI-powered architectural rendering services, accounts, credits, subscriptions, and related features we provide. By using the Service, you agree to these Terms.

2. Service description

Folio Labs transforms model screenshots and reference material into AI-generated architectural and interior renderings. The Service relies on third-party AI providers and may change as those providers and our product evolve.

Generated images are creative interpretations. They are not engineering drawings, construction documents, dimensional surveys, or professional architectural certification.

3. Accounts and eligibility

• You must be at least 18 years old or have reached the age of legal consent in your jurisdiction.
• You must provide accurate account information and keep your account secure.
• You are responsible for activity performed through your account.
• You must promptly notify us if you believe your account has been compromised.

4. Your content and generated output

You retain ownership of the screenshots, images, prompts, and other material you submit. You grant us a limited, worldwide, non-exclusive licence to host, transmit, reproduce, and process that material only as needed to provide, protect, and improve the Service.

Subject to these Terms and applicable law, paid users may use generated outputs for personal or commercial purposes. You are responsible for ensuring that your inputs and use of outputs do not infringe third-party rights or violate applicable law.

5. Acceptable use and moderation

You may not use the Service for illegal, infringing, abusive, deceptive, sexually exploitative, hateful, violent, privacy-invasive, or otherwise harmful content. You may not attempt to bypass safety systems, disrupt the Service, misuse another person's account, or fraudulently obtain credits or payments.

We may screen prompts and generation-related text through third-party safety and moderation providers. We may refuse a request or restrict an account when necessary to protect users, providers, the Service, or the public.

6. Subscriptions, credits, and billing

Prices, credit quantities, and plan benefits are shown on the Pricing page before purchase. Prices are displayed and charged in USD.

Monthly subscriptions are charged monthly and renew automatically until cancelled. Annual subscriptions are charged upfront for the full annual price and renew automatically each year until cancelled. Credits for annual subscriptions are released monthly according to the selected plan.

One-time credit packs are not subscriptions and do not change your current plan. Unused credits have no cash value and cannot be transferred unless we expressly allow it.

• Payments are processed through secure third-party payment providers and are subject to the provider's terms and conditions.
• Payment card details are collected directly by the payment processor. Folio Labs does not store complete card numbers or card security codes.
• You can manage or cancel an eligible subscription using the options available in your account or by contacting support.

7. Taxes

The total amount charged is shown before you complete a purchase. You are responsible for any taxes that your jurisdiction requires you to self-account for.

8. Cancellation and refunds

Cancelling a subscription stops future renewals and normally takes effect at the end of the paid billing period. Cancellation does not automatically create a refund.

Consumed digital credits are generally non-refundable, subject to mandatory consumer rights. Approved refunds are returned through the original payment method. A refund, reversal, or dispute may cause the corresponding credits to be deducted and may stop future scheduled credit releases.

9. Third-party services

The Service depends on payment, authentication, storage, moderation, analytics, email, and AI providers. Their availability and policies may affect the Service. We do not guarantee uninterrupted access to a particular third-party model or provider.

If an AI provider fails before accepting or completing a paid generation after credits were deducted, we will use our credit compensation process to return the applicable credits when the failure qualifies.

10. Availability and changes

We may modify, suspend, or discontinue features for maintenance, security, legal, provider, or product reasons. We do not guarantee that the Service will always be uninterrupted or error-free.

11. Suspension and termination

We may suspend or terminate access for a material breach of these Terms, payment abuse, safety risk, legal requirement, or conduct that threatens the Service or others. You may stop using the Service at any time, but stopping use does not automatically cancel an active subscription.

12. Disclaimers and liability

The Service is provided on an as-available basis to the fullest extent permitted by law. AI outputs may be inaccurate, incomplete, inconsistent, or unsuitable for your intended purpose. You must review outputs before relying on or publishing them.

Nothing in these Terms excludes liability that cannot legally be excluded. To the extent permitted by law, YUNOVA GLOBAL LTD is not liable for indirect or consequential loss arising from use of the Service.

13. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, except where mandatory consumer law gives you the right to bring a claim elsewhere.

14. Changes to these Terms

We may update these Terms by publishing a revised version and effective date. If a change materially affects your rights, we will provide additional notice where reasonably required.

15. Contact

For questions about these Terms, billing, refunds, or account access, contact support@foliolabs.design. We normally respond within 1-2 business days.